Questions

questions results when making a request with the type parameter https //docs trajectdata com/bigboxapi/homedepot product data api/parameters/questions set to type=questions bigbox api will return all customer questions for the product specified in the item id or url parameter questions are retrieved from the customer questions page https //www homedepot com/questions/product/317061059 for a single product on home depot an example of the json object returned from a questions request is shown below { "request info" { "success" true, "credits used" 1, "credits remaining" 999 }, "request metadata" { "created at" "2020 01 01t00 00 00 000z", "processed at" "2020 01 01t00 00 00 001z", "total time taken" 0 1, "homedepot url" "https //www homedepot com/p/317061059" }, "request parameters" { "type" "questions", "item id" "317061059" }, "questions" \[ { "position" 1, "id" "7772818", "title" "how well does this do in damp grass?", "total answers" 1, "date" "2022 03 20t13 05 13 000+00 00", "answers" \[ { "id" "12008338", "answer" "hello, evilllama thank you for your interest in the ryobi 40v hp brushless 20in push mower you should never use a mower on damp or wet grass \n\nadditionally, if you need further support, then a ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 22t16 30 18 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "evilllama" } }, { "position" 2, "id" "7767972", "title" "what is the recharge time for the battery and charger provided?", "total answers" 2, "date" "2022 03 17t19 46 00 000+00 00", "answers" \[ { "id" "11998726", "answer" "hello, evilllama thank you for your interest in the ryobi 40v hp brushless 20in push mower a 6 amp hour battery can take around 3 6 hours to fully charge \n\nadditionally, if you need further support, then a ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 18t15 15 10 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } }, { "id" "11997364", "answer" "the recharge time depends on the level the battery is at upon placing it on the charger a fully discharged battery will take up to two hours to recharge \r\n\r\nmike", "is featured" false, "is brand answer" false, "date" "2022 03 17t21 45 09 000+00 00", "positive feedback" 0, "profile" { "author name" "mikehdoc", "author id" "mike hd oc" } } ], "profile" { "author name" "evilllama" } }, { "position" 3, "id" "7764099", "title" "what are the dimensions of the mower when the handle is folded down & without the bag?\ntrying to figure out if i have enough space to store it ", "total answers" 1, "date" "2022 03 15t19 28 43 000+00 00", "answers" \[ { "id" "11994733", "answer" "hello, relyt thank you for your interest in the ryobi 40v hp brushless 20in push mower the dimensions of this mower when it is folded are 39\\" x 17\\" x 27\\" \n\nadditionally, if you need further support, then a ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 16t21 45 12 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "relyt" } }, { "position" 4, "id" "7763205", "title" "can i use any ryobi 40v lithium ion battery with this mower, ry401017?", "total answers" 1, "date" "2022 03 15t09 57 10 000+00 00", "answers" \[ { "id" "11994453", "answer" "hello, jack thank you for your interest in the ryobi 40v hp brushless 20in push mower yes! this mower should be compatible with all of our lithium ion 40 volt batteries \n\nadditionally, if you need further support, then a ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 16t20 30 15 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "jack" } }, { "position" 5, "id" "7763041", "title" "so with \\"gas like power\\" what is the torque? what is the equivalent to horsepower, i know they can measure these things, they do it with autos", "total answers" 1, "date" "2022 03 15t03 27 38 000+00 00", "answers" \[ { "id" "11989373", "answer" "hello, thodun thank you for your interest in the ryobi 40v hp brushless 20in push mower i'm sorry, this mowers torque and horsepower equivalent was not tested \n\nadditionally, if you need further support, then a ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 15t14 45 22 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "thodun" } }, { "position" 6, "id" "7762606", "title" "i have an older 40v battery powered lawn mower model ry40100 i purchased extra batteries for it and i'm wondering if they would be compatible with the newer models if i purchase a new 40v battery powered mower ", "total answers" 1, "date" "2022 03 14t23 16 13 000+00 00", "answers" \[ { "id" "11989473", "answer" "hello, dianae thank you for your interest in the ryobi 40v hp brushless 20in push mower yes! the 40 volt batteries used with the ry40100 should also work with the newer 40 volt mowers \n\nadditionally, if you need further support, then a ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 15t14 45 22 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "dianae" } }, { "position" 7, "id" "7760424", "title" "how long does it run on a fully charged battery?", "total answers" 2, "date" "2022 03 13t20 57 52 000+00 00", "answers" \[ { "id" "12068882", "answer" "mine ran 15 minutes, i'm going to recharge and try again my grass is fairly short and not fully in for the new season yet if it gets another 15 minutes it's going back, ridiculous (", "is featured" false, "is brand answer" false, "date" "2022 04 28t11 59 49 000+00 00", "positive feedback" 1, "profile" { "author name" "summerfun", "author id" "0513e1d5a6498c3d0u" } }, { "id" "11986832", "answer" "hello, jake thank you for your interest in the ryobi 40v hp brushless 20in push mower according to home depot's testing this battery can provide up to 48 minutes of run time however, there are many conditions that will change the run time once you start using the battery \n\nadditionally, if you need further support, then an ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 14t17 00 11 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "jake" } }, { "position" 8, "id" "7759433", "title" "is the battery compatable with all ryobi 40 volt tools? is the charger compatable with all ryobi 40 volt batteries?", "total answers" 1, "date" "2022 03 13t11 46 27 000+00 00", "answers" \[ { "id" "11986781", "answer" "hello, jack thank you for your interest in the ryobi 40v hp brushless 20in push mower the charger can charge all ryobi 40 volt tools the battery is compatible with all of our 40 volt tools except the following models; ry40805, ry40850, ry40502, ry40500, ry40511, ry40pw01bt, ry40108, ry40109, ry40100, ry40101, ry40104, ry40106, ry40107, ry40180 and ry40190 \n\nadditionally, if you need further support, then an ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 14t16 45 10 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "jack" } }, { "position" 9, "id" "7752356", "title" "does this mower have a mulching or hi lift blade installed? i have a ton of leaves still on the ground which i would like to \\"pulverize\\" before spring \n\nthanks", "total answers" 1, "date" "2022 03 09t16 05 18 000+00 00", "answers" \[ { "id" "11978931", "answer" "hello, domi thank you for your interest in the ryobi 40v hp brushless 20in push mower yes! this mower comes with a mulching plug \n\nadditionally, if you need further support, then an ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! jewel", "is featured" false, "is brand answer" true, "date" "2022 03 17t18 30 11 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "domi" } }, { "position" 10, "id" "7751263", "title" "is it self propelled?", "total answers" 1, "date" "2022 03 08t22 23 16 000+00 00", "answers" \[ { "id" "11975574", "answer" "hello, jo sloc thank you for your interest in the ryobi 40v hp brushless 20in push mower no this unit does not have a self propelled feature \n\nadditionally, if you need further support, then an ryobi customer experience professional is here for you, monday friday from 9 am to 6 pm (est) when you call or text us at 1 800 525 2579 or through email or live chat when you visit us at https //www ryobitools com/support/contact i hope this helps! steven", "is featured" false, "is brand answer" true, "date" "2022 03 09t17 00 20 000+00 00", "positive feedback" 0, "profile" { "author name" "ryobi", "author id" "brand answers ryobioutdoortools" } } ], "profile" { "author name" "jo sloc" } } ], "pagination" { "total questions" 76, "total pages" 7, "current page" 1 } } bigbox api returns the following properties for questions requests property type description questions array an array of review objects, containing each of the customer questions shown on the customer questions page the review object has the following properties id string the unique, home depot assigned, id of the customer question this can be used by your app to flag whether you have previously processed this question on a prior request title string the question body text date string the date of the review total answers number the total number of answers this question has received images array an array of image objects containing the questioner supplied images accompanying the question each item in the array contains an id and link property profile object questioner profile object the profile object contains details about the author of the question author name string the username of the author of the review answers array answers object the answers array contains details about the answers to the question id string the id of the answer answer string the body text of the answer images array an array of image objects containing the any images accompanying the answer each item in the array contains an id and link property is featured boolean set to true when this is a featured answer is brand answer boolean set to true when this is a brand answer date string the date the answer was submitted positive feedback number the number of positive feedback reports this answer has received profile object an object containing details of the user profile that provided the answer contains author name and author id string properties pagination object pagination object an object containing details of the current page and the total number of pages that are available to paginate you should specify the page number in your request's page parameter https //docs trajectdata com/bigboxapi/homedepot product data api/parameters/questions current page number the current page number next page number the next page number, if a next page of results is available total pages number the total number of pages of results next steps questions parameters https //docs trajectdata com/bigboxapi/homedepot product data api/parameters/questions