Questions

2min
Questions Results
When making a request with the  type  parameter set to  type=questions  BigBox API will return all Customer Questions for the product specified in the  item_id  or  url  parameter.
Questions are retrieved from the customer questions page for a single product on Home Depot.
Customer Questions Page
﻿
An example of the JSON object returned from a Questions request is shown below:
JSON
{
  "request_info": {
    "success": true,
    "credits_used": 1,
    "credits_remaining": 999
  },
  "request_metadata": {
    "created_at": "2020-01-01T00:00:00.000Z",
    "processed_at": "2020-01-01T00:00:00.001Z",
    "total_time_taken": 0.1,
    "homedepot_url": "https://www.homedepot.com/p/317061059"
  },
  "request_parameters": {
    "type": "questions",
    "item_id": "317061059"
  },
  "questions": [
    {
      "position": 1,
      "id": "7772818",
      "title": "How well does this do in damp grass?",
      "total_answers": 1,
      "date": "2022-03-20T13:05:13.000+00:00",
      "answers": [
        {
          "id": "12008338",
          "answer": "Hello, Evilllama - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. You should never use a mower on damp or wet grass. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-22T16:30:18.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "evilllama"
      }
    },
    {
      "position": 2,
      "id": "7767972",
      "title": "What is the recharge time for the battery and charger provided?",
      "total_answers": 2,
      "date": "2022-03-17T19:46:00.000+00:00",
      "answers": [
        {
          "id": "11998726",
          "answer": "Hello, Evilllama - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. A 6 amp hour battery can take around 3-6 hours to fully charge. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-18T15:15:10.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        },
        {
          "id": "11997364",
          "answer": "The recharge time depends on the level the battery is at upon placing it on the charger. A fully discharged battery will take up to two hours to recharge.\r\n\r\nMike",
          "is_featured": false,
          "is_brand_answer": false,
          "date": "2022-03-17T21:45:09.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "MikeHDOC",
            "author_id": "Mike_HD_OC"
          }
        }
      ],
      "profile": {
        "author_name": "EvilLlama"
      }
    },
    {
      "position": 3,
      "id": "7764099",
      "title": "What are the dimensions of the mower when the handle is folded down & without the bag?\nTrying to figure out if I have enough space to store it.",
      "total_answers": 1,
      "date": "2022-03-15T19:28:43.000+00:00",
      "answers": [
        {
          "id": "11994733",
          "answer": "Hello, Relyt - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. The dimensions of this mower when it is folded are 39\" x 17\" x 27\". \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-16T21:45:12.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "relyT"
      }
    },
    {
      "position": 4,
      "id": "7763205",
      "title": "Can i use any ryobi 40v lithium ion battery with this mower, ry401017?",
      "total_answers": 1,
      "date": "2022-03-15T09:57:10.000+00:00",
      "answers": [
        {
          "id": "11994453",
          "answer": "Hello, Jack - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. Yes! This mower should be compatible with all of our Lithium-Ion 40 volt batteries. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-16T20:30:15.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jack"
      }
    },
    {
      "position": 5,
      "id": "7763041",
      "title": "so with \"gas -like power\" what is the torque? what is the equivalent to horsepower, i know they can measure these things, they do it with autos",
      "total_answers": 1,
      "date": "2022-03-15T03:27:38.000+00:00",
      "answers": [
        {
          "id": "11989373",
          "answer": "Hello, Thodun - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. I'm sorry, this mowers torque and horsepower equivalent was not tested. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-15T14:45:22.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "thodun"
      }
    },
    {
      "position": 6,
      "id": "7762606",
      "title": "I have an older 40v battery powered lawn mower - Model RY40100.  I purchased extra batteries for it and I'm wondering if they would be compatible with the newer models if I purchase a new 40v battery powered mower.",
      "total_answers": 1,
      "date": "2022-03-14T23:16:13.000+00:00",
      "answers": [
        {
          "id": "11989473",
          "answer": "Hello, Dianae - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. Yes! The 40 volt batteries used with the RY40100 should also work with the newer 40 volt mowers. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-15T14:45:22.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "DianaE"
      }
    },
    {
      "position": 7,
      "id": "7760424",
      "title": "How long does it run on a fully charged battery?",
      "total_answers": 2,
      "date": "2022-03-13T20:57:52.000+00:00",
      "answers": [
        {
          "id": "12068882",
          "answer": "Mine ran 15 minutes, I'm going to recharge and try again.  My grass is fairly short and not fully in for the new season yet.  If it gets another 15 minutes it's going back, ridiculous :(",
          "is_featured": false,
          "is_brand_answer": false,
          "date": "2022-04-28T11:59:49.000+00:00",
          "positive_feedback": 1,
          "profile": {
            "author_name": "Summerfun",
            "author_id": "0513E1D5A6498C3D0U"
          }
        },
        {
          "id": "11986832",
          "answer": "Hello, Jake - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. According to Home Depot's testing this battery can provide up to 48 minutes of run time. However, there are many conditions that will change the run time once you start using the battery. \n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-14T17:00:11.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jake"
      }
    },
    {
      "position": 8,
      "id": "7759433",
      "title": "Is the battery compatable with all ryobi 40 volt tools?  Is the charger compatable with all ryobi 40 volt batteries?",
      "total_answers": 1,
      "date": "2022-03-13T11:46:27.000+00:00",
      "answers": [
        {
          "id": "11986781",
          "answer": "Hello, Jack - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. The charger can charge all RYOBI 40 volt tools. The battery is compatible with all of our 40 volt tools except the following models; RY40805, RY40850, RY40502, RY40500, RY40511, RY40PW01BT, RY40108, RY40109, RY40100, RY40101, RY40104, RY40106, RY40107, RY40180 and RY40190. \n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-14T16:45:10.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jack"
      }
    },
    {
      "position": 9,
      "id": "7752356",
      "title": "Does this mower have a mulching or hi lift blade installed?  I have a ton of leaves still on the ground which I would like to \"pulverize\" before spring.\n\nThanks",
      "total_answers": 1,
      "date": "2022-03-09T16:05:18.000+00:00",
      "answers": [
        {
          "id": "11978931",
          "answer": "Hello, Domi - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. Yes! This mower comes with a mulching plug. \n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-17T18:30:11.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Domi"
      }
    },
    {
      "position": 10,
      "id": "7751263",
      "title": "Is it self propelled?",
      "total_answers": 1,
      "date": "2022-03-08T22:23:16.000+00:00",
      "answers": [
        {
          "id": "11975574",
          "answer": "Hello, Jo sloc - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. No. This unit does not have a self-propelled feature.\n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Steven",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-09T17:00:20.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jo Sloc"
      }
    }
  ],
  "pagination": {
    "total_questions": 76,
    "total_pages": 7,
    "current_page": 1
  }
}
{
  "request_info": {
    "success": true,
    "credits_used": 1,
    "credits_remaining": 999
  },
  "request_metadata": {
    "created_at": "2020-01-01T00:00:00.000Z",
    "processed_at": "2020-01-01T00:00:00.001Z",
    "total_time_taken": 0.1,
    "homedepot_url": "https://www.homedepot.com/p/317061059"
  },
  "request_parameters": {
    "type": "questions",
    "item_id": "317061059"
  },
  "questions": [
    {
      "position": 1,
      "id": "7772818",
      "title": "How well does this do in damp grass?",
      "total_answers": 1,
      "date": "2022-03-20T13:05:13.000+00:00",
      "answers": [
        {
          "id": "12008338",
          "answer": "Hello, Evilllama - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. You should never use a mower on damp or wet grass. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-22T16:30:18.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "evilllama"
      }
    },
    {
      "position": 2,
      "id": "7767972",
      "title": "What is the recharge time for the battery and charger provided?",
      "total_answers": 2,
      "date": "2022-03-17T19:46:00.000+00:00",
      "answers": [
        {
          "id": "11998726",
          "answer": "Hello, Evilllama - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. A 6 amp hour battery can take around 3-6 hours to fully charge. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-18T15:15:10.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        },
        {
          "id": "11997364",
          "answer": "The recharge time depends on the level the battery is at upon placing it on the charger. A fully discharged battery will take up to two hours to recharge.\r\n\r\nMike",
          "is_featured": false,
          "is_brand_answer": false,
          "date": "2022-03-17T21:45:09.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "MikeHDOC",
            "author_id": "Mike_HD_OC"
          }
        }
      ],
      "profile": {
        "author_name": "EvilLlama"
      }
    },
    {
      "position": 3,
      "id": "7764099",
      "title": "What are the dimensions of the mower when the handle is folded down & without the bag?\nTrying to figure out if I have enough space to store it.",
      "total_answers": 1,
      "date": "2022-03-15T19:28:43.000+00:00",
      "answers": [
        {
          "id": "11994733",
          "answer": "Hello, Relyt - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. The dimensions of this mower when it is folded are 39\" x 17\" x 27\". \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-16T21:45:12.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "relyT"
      }
    },
    {
      "position": 4,
      "id": "7763205",
      "title": "Can i use any ryobi 40v lithium ion battery with this mower, ry401017?",
      "total_answers": 1,
      "date": "2022-03-15T09:57:10.000+00:00",
      "answers": [
        {
          "id": "11994453",
          "answer": "Hello, Jack - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. Yes! This mower should be compatible with all of our Lithium-Ion 40 volt batteries. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-16T20:30:15.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jack"
      }
    },
    {
      "position": 5,
      "id": "7763041",
      "title": "so with \"gas -like power\" what is the torque? what is the equivalent to horsepower, i know they can measure these things, they do it with autos",
      "total_answers": 1,
      "date": "2022-03-15T03:27:38.000+00:00",
      "answers": [
        {
          "id": "11989373",
          "answer": "Hello, Thodun - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. I'm sorry, this mowers torque and horsepower equivalent was not tested. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-15T14:45:22.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "thodun"
      }
    },
    {
      "position": 6,
      "id": "7762606",
      "title": "I have an older 40v battery powered lawn mower - Model RY40100.  I purchased extra batteries for it and I'm wondering if they would be compatible with the newer models if I purchase a new 40v battery powered mower.",
      "total_answers": 1,
      "date": "2022-03-14T23:16:13.000+00:00",
      "answers": [
        {
          "id": "11989473",
          "answer": "Hello, Dianae - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. Yes! The 40 volt batteries used with the RY40100 should also work with the newer 40 volt mowers. \n\nAdditionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-15T14:45:22.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "DianaE"
      }
    },
    {
      "position": 7,
      "id": "7760424",
      "title": "How long does it run on a fully charged battery?",
      "total_answers": 2,
      "date": "2022-03-13T20:57:52.000+00:00",
      "answers": [
        {
          "id": "12068882",
          "answer": "Mine ran 15 minutes, I'm going to recharge and try again.  My grass is fairly short and not fully in for the new season yet.  If it gets another 15 minutes it's going back, ridiculous :(",
          "is_featured": false,
          "is_brand_answer": false,
          "date": "2022-04-28T11:59:49.000+00:00",
          "positive_feedback": 1,
          "profile": {
            "author_name": "Summerfun",
            "author_id": "0513E1D5A6498C3D0U"
          }
        },
        {
          "id": "11986832",
          "answer": "Hello, Jake - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. According to Home Depot's testing this battery can provide up to 48 minutes of run time. However, there are many conditions that will change the run time once you start using the battery. \n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-14T17:00:11.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jake"
      }
    },
    {
      "position": 8,
      "id": "7759433",
      "title": "Is the battery compatable with all ryobi 40 volt tools?  Is the charger compatable with all ryobi 40 volt batteries?",
      "total_answers": 1,
      "date": "2022-03-13T11:46:27.000+00:00",
      "answers": [
        {
          "id": "11986781",
          "answer": "Hello, Jack - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. The charger can charge all RYOBI 40 volt tools. The battery is compatible with all of our 40 volt tools except the following models; RY40805, RY40850, RY40502, RY40500, RY40511, RY40PW01BT, RY40108, RY40109, RY40100, RY40101, RY40104, RY40106, RY40107, RY40180 and RY40190. \n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-14T16:45:10.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jack"
      }
    },
    {
      "position": 9,
      "id": "7752356",
      "title": "Does this mower have a mulching or hi lift blade installed?  I have a ton of leaves still on the ground which I would like to \"pulverize\" before spring.\n\nThanks",
      "total_answers": 1,
      "date": "2022-03-09T16:05:18.000+00:00",
      "answers": [
        {
          "id": "11978931",
          "answer": "Hello, Domi - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. Yes! This mower comes with a mulching plug. \n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Jewel",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-17T18:30:11.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Domi"
      }
    },
    {
      "position": 10,
      "id": "7751263",
      "title": "Is it self propelled?",
      "total_answers": 1,
      "date": "2022-03-08T22:23:16.000+00:00",
      "answers": [
        {
          "id": "11975574",
          "answer": "Hello, Jo sloc - Thank you for your interest in the RYOBI 40V HP BRUSHLESS 20IN PUSH MOWER. No. This unit does not have a self-propelled feature.\n\nAdditionally, if you need further support, then an RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. I hope this helps! --Steven",
          "is_featured": false,
          "is_brand_answer": true,
          "date": "2022-03-09T17:00:20.000+00:00",
          "positive_feedback": 0,
          "profile": {
            "author_name": "RYOBI",
            "author_id": "BRAND_ANSWERS_RYOBIOutdoorTools"
          }
        }
      ],
      "profile": {
        "author_name": "Jo Sloc"
      }
    }
  ],
  "pagination": {
    "total_questions": 76,
    "total_pages": 7,
    "current_page": 1
  }
}
﻿
BigBox API returns the following properties for Questions requests:
Property
Type
Description
questions 

array 

An array of Review objects, containing each of the Customer Questions shown on the Customer Questions page. The Review object has the following properties:
id 
string 
The unique, Home Depot-assigned, ID of the customer question. This can be used by your app to flag whether you have previously processed this question on a prior request.
﻿
title 
string 
The question body text.
﻿
date 
string 
The date of the review.
﻿
total_answers 
number 
The total number of answers this question has received.
﻿
images 
array 
An array of image objects containing the questioner-supplied images accompanying the question. Each item in the array contains an id  and  link  property.
﻿
profile
object
Questioner Profile Object 
The  profile  object contains details about the author of the question.
﻿
author_name
string
The username of the author of the review.
﻿
answers
array
Answers Object 
The  answers  array contains details about the answers to the question.
﻿
id
string
The ID of the answer.
﻿
answer
string
The body text of the answer.
﻿
images
array
An array of image objects containing the any images accompanying the answer. Each item in the array contains an  id  and  link  property.
﻿
is_featured
boolean
Set to true when this is a featured answer.
﻿
is_brand_answer 
boolean 
Set to true  when this is a brand answer.
﻿
date 
string 
The date the answer was submitted.
﻿
positive_feedback 
number 
The number of positive feedback reports this answer has received.
﻿
profile 
object 
An object containing details of the user profile that provided the answer. Contains  author_name  and  author_id  string properties.
pagination 

object 

Pagination Object 
An object containing details of the current page and the total number of pages that are available. To paginate you should specify the page number in your request's  page  parameter.
current_page 
number 
The current page number.
﻿
next_page 
number 
The next page number, if a next page of results is available.
﻿
total_pages 
number 
The total number of pages of results.
Next Steps
     Questions Parameters﻿
Property	Type	Description
questions	array	An array of Review objects, containing each of the Customer Questions shown on the Customer Questions page. The Review object has the following properties: id string The unique, Home Depot-assigned, ID of the customer question. This can be used by your app to flag whether you have previously processed this question on a prior request. title string The question body text. date string The date of the review. total_answers number The total number of answers this question has received. images array An array of image objects containing the questioner-supplied images accompanying the question. Each item in the array contains an id and link property. profile object Questioner Profile Object The profile object contains details about the author of the question. author_name string The username of the author of the review. answers array Answers Object The answers array contains details about the answers to the question. id string The ID of the answer. answer string The body text of the answer. images array An array of image objects containing the any images accompanying the answer. Each item in the array contains an id and link property. is_featured boolean Set to true when this is a featured answer. is_brand_answer boolean Set to true when this is a brand answer. date string The date the answer was submitted. positive_feedback number The number of positive feedback reports this answer has received. profile object An object containing details of the user profile that provided the answer. Contains author_name and author_id string properties.
pagination	object	Pagination Object An object containing details of the current page and the total number of pages that are available. To paginate you should specify the page number in your request's page parameter. current_page number The current page number. next_page number The next page number, if a next page of results is available. total_pages number The total number of pages of results.
Updated 05 Aug 2024
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