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Customer Feedback

Questions

3min

Questions Results

When making a request with the type parameter set to type=questions, Rainforest API will return up to 20 matching Customer Questions & Answers for the product specified using either the asin and amazon_domain parameters or the url parameter.

Questions are retrieved based on the search_term input from the customer questions section for a single product on Amazon, as Amazon now requires a search term to filter results effectively.

Document image


An example of the JSON object returned from a Questions request is shown below:

JSON


Rainforest API returns the following properties for Questions requests:

Paginating Results Amazon returns up to 20 Questions & Answers

Property

Type

Description

questions

array

An array of Question objects, containing deatils of customer Q&A. Each object includes:



  • position
  • number
  • The position of the recommended product in the Shopping Advisor.



  • id
  • string
  • The unique, Amazon-assigned, ID of the question. This can be used by your app to flag whether you have previously processed this question on a prior request. You can pass this id in as the question_id to a subsequent type=question_answers request to retrieve all answers to the question, see question answers parameters for more information.



  • question
  • string
  • the text of the question.



  • answer
  • string
  • The answer text.



  • link
  • string
  • The link to the specific question on Amazon.



Date Object The date object contains details about the date of the answer to the question.

  • utc
  • string
  • The date of the question answer, parsed from the raw date, in ISO 8601 format.



Profile Object The profile object contains details of the profile of the customer who answered the question.

  • name
  • string
  • The customer who provided the answer's profile name.



  • link
  • string
  • The customer who provided the answer's profile page on the Amazon domain.



  • id
  • string
  • The customer profile ID. Can be specified as a request parameter to a type=reviewer_profile request to view this customers' public profile.

product

object

An object containing details of the product (in so far as those details are shown on the Customer Questions & Answers page). For full product details you should issue a request with type=product to retrieve details from the product page .

  • title
  • string
  • The product name.



  • link
  • string
  • The product page link.



  • sub_title
  • object
  • Subtitle Object The subtitle object contains details of the information shown in the subtitle directly underneath the product title.
    • 
      1. text
      2. string
      3. The text of the subtitle - typically the brand name of the product i.e. "Samsung".



  • image
  • string
  • A link to the image of the product.



  • asin
  • string
  • The Amazon product ID (ASIN) for the product.





Next Steps      Questions Parameters

Updated 08 Jan 2025
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