Seller Feedback

3min

Seller Feedback Results
The Seller Feedback Parameters are applicable when making a request with  type=seller_feedback  to retrieve seller customer feedback details for a seller on Amazon - the seller is specified using the  seller_id  and  amazon_domain  parameters. The parameters should be appended as querystring parameters to the Product Data API GET HTTP request.
Seller feedback details are retrieved from the feedback section of the seller profile page. You can retrieve the  seller_id  value for a given seller from other Rainforest requests, such as  type=offers  requests.
A maximum of 5 seller feedback records can be returned per request. You can paginate through multiple pages of seller feedback records using the  page  parameter. Inspect the  pagination.has_next_page  property to determine whether there is a next page of results to retrieve.
Seller Feedback Results
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An example of the JSON object returned from an Seller Feedback request is shown below:
JSON
{
  "request_info": {
    "success": true,
    "credits_used": 1,
    "credits_remaining": 999
  },
  "request_metadata": {
    "id": "48d63ef58b3eb240d5b18115b674c4170faba51f",
    "created_at": "2020-01-01T00:00:00.000Z",
    "processed_at": "2020-01-01T00:00:00.001Z",
    "total_time_taken": 0.1,
    "amazon_url": "https://www.amazon.com/sp?seller=A02211013Q5HP3OMSZC7W"
  },
  "request_parameters": {
    "type": "seller_feedback",
    "seller_id": "A02211013Q5HP3OMSZC7W",
    "amazon_domain": "amazon.com",
    "page": "2"
  },
  "seller_feedback": [
    {
      "rater": "Maritzela McGreevy",
      "rating": 5,
      "has_response": false,
      "body": "Great price for this item!\n",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 1
    },
    {
      "rater": "Zippy",
      "rating": 5,
      "has_response": false,
      "body": "Fast delivery",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 2
    },
    {
      "rater": "9mikemike",
      "rating": 5,
      "has_response": false,
      "body": "Great reader",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 3
    },
    {
      "rater": "William",
      "rating": 5,
      "has_response": false,
      "body": "Package arrived well before the scheduled time ",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 4
    },
    {
      "rater": "Michael J.",
      "rating": 5,
      "has_response": false,
      "body": "im happy",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 5
    }
  ],
  "pagination": {
    "current_page": 2,
    "has_next_page": true,
    "next_page": 3
  }
}
{
  "request_info": {
    "success": true,
    "credits_used": 1,
    "credits_remaining": 999
  },
  "request_metadata": {
    "id": "48d63ef58b3eb240d5b18115b674c4170faba51f",
    "created_at": "2020-01-01T00:00:00.000Z",
    "processed_at": "2020-01-01T00:00:00.001Z",
    "total_time_taken": 0.1,
    "amazon_url": "https://www.amazon.com/sp?seller=A02211013Q5HP3OMSZC7W"
  },
  "request_parameters": {
    "type": "seller_feedback",
    "seller_id": "A02211013Q5HP3OMSZC7W",
    "amazon_domain": "amazon.com",
    "page": "2"
  },
  "seller_feedback": [
    {
      "rater": "Maritzela McGreevy",
      "rating": 5,
      "has_response": false,
      "body": "Great price for this item!\n",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 1
    },
    {
      "rater": "Zippy",
      "rating": 5,
      "has_response": false,
      "body": "Fast delivery",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 2
    },
    {
      "rater": "9mikemike",
      "rating": 5,
      "has_response": false,
      "body": "Great reader",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 3
    },
    {
      "rater": "William",
      "rating": 5,
      "has_response": false,
      "body": "Package arrived well before the scheduled time ",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 4
    },
    {
      "rater": "Michael J.",
      "rating": 5,
      "has_response": false,
      "body": "im happy",
      "date": {
        "raw": "October 3, 2020",
        "utc": "2020-10-03T11:00:00.000Z"
      },
      "position": 5
    }
  ],
  "pagination": {
    "current_page": 2,
    "has_next_page": true,
    "next_page": 3
  }
}
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Rainforest API returns the following properties for Seller Feedback requests:
Property
Type
Description
seller_feedback
array
Seller Feedback Array 
The seller feedback array contains feedback objects representing the customer feedback results for the current seller feedback page. The feedback object has the following properties:
rater
number
The customer rating given with the feedback, out of 5.
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body
string
The body text of the customer feedback.
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rater
string
The name of the customer giving the customer feedback about this seller.
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has_response
boolean
Whether the feedback has received a seller response, or not.
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date
object
Date Object 
The date object contains details about the date of the feedback was left.
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raw
string
The raw date as retrieved from the feedback (an un-parsed string).
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utc
string
The date of the feedback, parsed from the raw date, in ISO 8601 format. If Rainforest API cannot parse the raw date then this property will be null.
pagination
object
An object containing details of the current Seller Feedback page and whether or not a next-page of results is available. To paginate you should check whether has_next_page=true and specify the next_page number in a subsequent request's page parameter .
current_page
number
The current page number.
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has_next_page
boolean
Whether a next page is available, or not.
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next_page
number
Thepage number of the next page.
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Next Steps
     Seller Feedback Parameters﻿

Property	Type	Description
seller_feedback	array	Seller Feedback Array The seller feedback array contains feedback objects representing the customer feedback results for the current seller feedback page. The feedback object has the following properties: rater number The customer rating given with the feedback, out of 5. body string The body text of the customer feedback. rater string The name of the customer giving the customer feedback about this seller. has_response boolean Whether the feedback has received a seller response, or not. date object Date Object The date object contains details about the date of the feedback was left. raw string The raw date as retrieved from the feedback (an un-parsed string). utc string The date of the feedback, parsed from the raw date, in ISO 8601 format. If Rainforest API cannot parse the raw date then this property will be null.
pagination	object	An object containing details of the current Seller Feedback page and whether or not a next-page of results is available. To paginate you should check whether has_next_page=true and specify the next_page number in a subsequent request's page parameter . current_page number The current page number. has_next_page boolean Whether a next page is available, or not. next_page number Thepage number of the next page.

Updated 11 Aug 2024

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